Support & Production Engineer
About The Position
- Support the company's customers – Tier 3 support.
- Monitor the system and respond to alerts 24/7.
- Design, create and maintain the company's production and non-production environments.
- Proven experience in production environments.
- Excellent root cause analysis skills.
- Experience with SQL databases (Advantage – MySQL) – installation, maintenance & write queries.
- Experience with networks.
- Experience with support and customer care.
- Experience in both Windows and Linux environments (Advantage – Ubuntu).
- Experience with cloud environments (Advantage – GCP).
- Excellent English - Must.
- Excellent communication skills.
- Fast learner.
- Scripts knowledge (Bash/Perl/Python/etc..).
- Virtualization knowledge (VMware).
- Configuration management tools knowledge (Puppet/Chef/etc..)
- No SQL databases knowledge.
- Experience with monitoring systems.
- Experience with office 365.
- Selenium automation and Java basic knowledge.