ESB is the largest owner and operator of EV charge points in Ireland, founded in 2010. ESB is driven by a commitment to a net-zero future and a mission to support the decarbonization of transport. ESB owns and operates about 1,400 public charging points and offers innovative services across the island of Ireland. They also operate about 600 charge points in Great Britain. The company has approximately 100,000 customers and as part of their strategy guide to 2030, ESB aims to achieve a four-fold increase in the number of chargers.
ESB first turned to Driivz in 2015 to help address the many challenges in building its EV charging infrastructure. They needed a provider with the expertise to meet their immediate needs as well as scale for future growth. “The challenges we faced back in 2015 are different from the challenges of 2022, which will be different from the challenges that lay ahead,” said John Byrne, head of EV Solutions at ESB. “The reliability of our network is of utmost importance to our customers and us.”
Because ESB operates in three jurisdictions, another challenge is to provide customers with a seamless, uniform feel and experience no matter where they use the network. They needed a solution that conducts charger fault diagnosis and repair to ensure that the chargers are in excellent working order. They required a platform that optimizes operational excellence, communications, and offers advanced technology and EV driver App.