Solution
The Driivz solution for Recharge includes integrated software modules for EV charge point operations, including real-time operator dashboards, self-healing algorithms for proactive issue resolution and asset management, and for EV billing operations, supporting multiple currencies, tariffs and payment methods. As a charge point operator open to all e-mobility service providers (EMSPs), Recharge leverages Driivz solution to set-up roaming connections with all its partners.
Innovative technologies such as real-time monitoring, alert notifications, and self-healing algorithms to address charger issues remotely and automatically, figured strongly in the selection of the Driivz platform. The proactive alerting as well as the operator dashboards enable Recharge to grow its network without significantly growing its operations staff, while ensuring network stability and availability.
In addition to supporting high volumes of transactions and roaming reconciliations, the billing system’s flexibility and support for variable tariffs and partner discounts was another deciding factor. Future proofing is ensured through Driivz’s support for industry standards, including operating a “golden node” for OCPP 2.0.1.
The vendor selection process, system integration, migration planning and execution were all supported by The Rechargers, a niche consulting firm specializing in EV charging management platform implementation and integration projects. “Our intense preparation in a very limited timeframe paid off: Working as one team – Driivz, Recharge and The Rechargers – managed to complete the cutover of the entire network during a three-hour window with almost zero customer downtime.” says Jeroen Gernay, founder of The Rechargers. “The system effortlessly handled 20,000 charging sessions on the first two days following the migration, exceeding the expected number of sessions and revenue from ad hoc customers. This quick cutover was crucial, considering the scale and the fact that the Recharge network is an essential part of the infrastructure in the Nordics.”
