Driivz Network Optimizer
Don’t lose revenue to failed sessions.
Maximize network uptime, reduce operational costs and deliver a reliable charging experience.
Driivz’s Network Optimizer combines intelligent monitoring, incident management, and automated remediation into a unified solution that enables EV charging network operators to optimize network performance. By shifting operations from reactive troubleshooting to proactive self-healing, operators restore charger availability faster and recover revenue otherwise lost to downtime.
Turn raw charger data into clear actionable intelligence
Distinguish between transient anomalies and persistent issues
- Smart filtering logic focuses on patterns rather than on isolated events.
- Conditions must meet minimum requirements for persistence and occurrence.
- Only meaningful incidents are triggered, eliminating false positives and alert fatigue.
Multiple trigger conditions
- Configure incidents to be triggered by multiple conditions, including status changes, OCPP error codes, and vendor-specific signals.
- Enables deep, vendor-aware visibility across heterogeneous charging infrastructure.
- Identify and fix recurring faults before they cause outages that reduce utilization and affect revenue.
Turn operational know-how into repeatable, scalable actions
Reduce manual workload, shorten incident resolution time and return chargers to service faster with automated workflows
- A flexible workflow engine connects trigger conditions to automated actions through clear rules that define what to monitor, trigger conditions, and how the system should react.
- Build workflows using the visual editor or via API.
Scope rules to any subset of the network
- Set detection at charger group, charger, or connector level, choose from multiple condition types, and fine-tune parameters such as duration and thresholds.
Get a single, real-time view of network health
Automate incident management at scale
- View incidents across any segment of your network in the incident management dashboard.
- Track incident lifecycle through statuses such as “open,” “in progress,” and “resolved.”
- Resolve incidents through automated workflows whenever possible, or through manual intervention when necessary.
Embed network optimization into your existing ecosystem
Extensive API enables automated management of workflows and incidents at scale
Real-time data exchange and event streaming enable incidents and actions to trigger downstream processes instantly
Create, update, and control workflows programmatically without relying on the user interface
Embed network optimization directly into existing systems and processes, such as CRM, BI and reporting tools, and IT service management systems
Centralize control across cross-border charging networks
The right level of control for each user
Role-based
“Viewer” and “Admin” roles get permissions aligned with operational responsibilities, so teams can act where needed while maintaining control over critical configurations
Multi-tenant control
Manage multiple customers, regions, or business units within a single platform while keeping data and permissions separated
Support cross-border deployments without compromising security or governance
Frequently Asked Questions
What is Driivz Network Optimizer, and how does it improve EV charging operations?
Driivz Network Optimizer is an intelligent monitoring and incident management solution that helps EV charging operators maximize charger uptime while reducing operational costs. It continuously monitors charger activity, identifies meaningful issues, and automates recovery through configurable self-healing workflows. By replacing reactive troubleshooting with proactive operations, it restores charger availability faster, reduces alert fatigue, and helps recover revenue that would otherwise be lost to charger downtime.
How does the Network Optimizer help prevent charging sessions from failing?
Driivz Network Optimizer continuously monitors charger and connector behavior to detect issues before they escalate into prolonged outages. When persistent faults are identified, it can automatically trigger recovery actions such as connectivity checks and charger resets through configurable workflows. By resolving many issues remotely and accelerating incident response, operators can restore chargers to service sooner, preventing failed charging sessions and protecting utilization and revenue.
Which charger issues can Driivz Network Optimizer identify?
Network Optimizer detects a broad range of charger issues using multiple trigger types. These include changes in charger and connector status, such as offline or faulted states, standardized OCPP error codes, and manufacturer-specific vendor error codes. This vendor-aware approach enables operators to monitor heterogeneous charging networks with greater precision and identify recurring faults that generic alerting systems often miss.
How does Driivz separate temporary anomalies from genuine incidents?
Rather than generating an incident every time an alert appears, Network Optimizer applies intelligent filtering that evaluates both persistence and recurrence. Operators can define minimum durations and occurrence thresholds, so a condition must persist or recur within a configurable time window before it becomes an incident. This approach filters out transient anomalies, reduces false positives and alert fatigue, and ensures operations teams focus on issues that genuinely impact network performance.
Can the Network Optimizer prevent charger downtime from impacting revenue?
Yes. The Network Optimizer is designed to reduce downtime before it significantly impacts business performance. It combines continuous monitoring, intelligent incident detection, automated remediation, and structured incident management to quickly restore chargers to service, often without field intervention. By shortening resolution times and preventing prolonged outages, operators maintain higher charger availability, protect utilization, and recover revenue that would otherwise be lost to failed or unavailable charging sessions.