2025 State of EV Charging Network Operators Report

As the EV charging industry is poised for profitability, network operators still face many challenges. But what are their biggest challenges, are they ready to scale up to support their business growth, and how will they provide drivers with a better charging experience in 2025.

This report answers these questions and more, offering insights for every network operator looking to build and sustain a successful EV charging network in 2025 and beyond.

Top Challenges Faced by EV Charging Networks in 2025

Maintaining high utilization of chargers

0 %

Stability/reliability of the charger network

0 %

While those are critical for profitability in EV charging networks, they are only ranked the 2^nd and 3^rd top challenges EV charging networks face in 2025.

What is their top challenge?

Download the full report to find out.

Scalability of the EV Charging Network

Scalability is essential for the business growth and long-term success of EV charging networks, yet only

of operators view their networks as highly scalable.

0 %

Scalability of the Electric Vehicle Charging Platform

The EV charging management platform must also be highly scalable across all operational aspects of the business. Across these four aspects of scalability,

assess their CPMS as
minimally or moderately scalable.

45%- 0 %

Download the full report to drill down into different aspects of the scalability of the operators’ platform.

Investment Priorities for a Better EV charging Experience in 2025

Optimizing operations, monetization and scaling up are top priorities for investment to provide a better EV charging experience in 2025. But there are additional elements of scale and monetization to consider, and where are things like quality of the driver app, site safety, and customer service? Perhaps optimizing in one area will also indirectly improve another. Read the report to find out.

Optimizing operations

0 %

Implementing the right pricing models to differentiate from competing networks

0 %

Number of public charging sites in your network

0 %

Methodology

To gain insights into the evolving landscape of EV charging networks, we conducted a survey of 300 full-time employees working in the EV charging industry. Participants included senior decision-makers from Charge Point Operators (CPOs) and Electric Vehicle Service Providers (EVSPs). Survey respondents were drawn from key EV markets in North America and Europe.

All participating CPOs operated public networks, while EVSPs managed both public networks and subscriber base of EV drivers. Titles spanned IT, operations, product, business development, research, eMobility, and executive leadership (Manager level and above). The survey was conducted in collaboration with Global Surveyz, an independent research firm, in January 2025.