The 2025 State of EV Charging Network Operators Report is now available for immediate download
The 2025 State of EV Charging Network Operators Report is now available for immediate download
Optimize all operational aspects of your EV charging business to maintain stability and availability of your network. Efficiently manage chargers, drivers, hosts, sites, fuel cards, RFID tokens, roaming partners, and more
Fast time to market
The operations management module of EV charging management software provides the tools needed to continuously monitor EV charging networks and provide real-time alerts and notifications. Advanced features include insights-driven dashboards as a way to capture, visualize and analyze operational data to continuously optimize operations. It also offers tools to automatically diagnose issues and proactively fix problems remotely which maximizes network availability and stability.
EV Charging Operations optimization is achieved by effectively and efficiently managing every aspect of EV charging network operations, using capabilities such as insights-driven dashboards for both business and technical decision makers, comprehensive management of drivers and chargers, and real-time alerts and notifications. Self-healing algorithms will enable you to resolve issues remotely proactively and automatically. Support of multiple charger types as well as complying with industry standards and protocols will streamline operations.
Driivz’s platform includes a comprehensive Alert Management System (AMS), which provides 24/7 proactive monitoring of the network and logs a wide variety of events. Driivz’s AMS uses auto-detection and applies self-healing algorithms to fix up to 80% of charger issues remotely and automatically thus maximizing the stability and availability of the charger network. Issues that are not managed automatically generate an alert and most of those can be fixed remotely from Driivz’s Operator Portal, including activating a charger, and enabling a charging session to restore a driver’s positive charging experience – all without having to send out a field technician for maintenance.
Remote issue resolution maximizes the stability and availability of the charger network by ensuring that issues get resolved as quickly as possible. This both increases revenue and decreases the TCO of the charger network. Revenue is increased because the more a charger is available and fully functioning, the higher its utilization. And by reducing the need for manual intervention to fix a faulted charger, whether by an operator using remote commands, or a field technician physically servicing the charger, the network can be efficiently managed using fewer personnel, this reducing TCO for the network.
Driivz EV charging platform is fully scalable and powers some of the largest EV charging networks in the world. Driivz’ platform is scalable in every parameter relevant to EV charging networks, including chargers, charger models, drivers, charging events, roaming partners, billing transactions, payment gateways, sites, properties, RFID tokens, users and operators and more.
There are several reasons why Driivz’s platform is future-proof. The platform is fully scalable along any parameter relevant to EV charging management. It works with any OCPP-compliant charger model, giving a network operator the freedom to add any OCPP-compliant charger to their network. Driivz supports Autocharge and Plug&Charge (ISO 15118), enabling operators to grow their network by making charging as seamless and easy for drivers as possible. Through support for multiple languages, currencies, and (country-specific) regulations, Driivz enables network operators to expand into new markets and maintain cross-border, multi-national EV charging networks. Finally, Driivz’s platform exposes an extensive public API, enabling integration with legacy systems such as billing and CRM.
Driivz’s platform provides network operators with a variety of detailed reports on parameters such as charger performance, utilization rates, time of day patterns, energy requirements, and more to give them a deep understanding of their network so they can identify what needs attention to operate effectively. By providing insights into usage patterns, Driivz also helps operators identify trends that surface optimal locations to deploy new chargers and expand their network.
To support different business cases and network configurations and be open to the rapidly evolving EV charging market, Driivz supports a wide variety of protocols and industry standards and can work with networks that use chargers from multiple vendors and have roaming agreements with multiple partners. The platform supports:
In addition, Driivz exposes a rich set of API end points to support integration with external proprietary applications for:
While the Driivz platform offers all the capabilities of a complete end-to-end EV charging and energy management solution, it is also modular, customizable, and easy to integrate with external systems to support the development of customer-specific features tailored to achieve individual corporate objectives. Any of the modules can be enriched with proprietary, custom-built enhancements and API-based external functionality.
Billing-relevant data, such as charge detail records of each charging session can be exported via an API or other data export mechanism. User data can be imported and exported via an API or via batch updates, for integration with an external CRM system.
There are APIs for CRM, ERP, Billing, Property, Site, and Charger Management, and more.
Through extensive experience from several projects, Driivz has developed a methodology that enables the rapid migration of large-scale EV charging networks and their drivers to the Driivz platform. Driivz’s field-tested migration methodology has successfully completed projects to migrate tens of thousands of chargers and hundreds of thousands of drivers within a matter of a few months with a cutover of the entire network to the Driivz platform taking no more than a few hours. The field-proven process and short cutover time gives customers and prospects the confidence that they can rapidly and smoothly migrate their network to the Driivz platform with little to no impact on their customer base and no loss of revenue.
Driivz’s platform is also highly scalable and powers networks ranging from small sites, such as MDUs, to country-wide networks, through to multinational, cross-border networks consisting of thousands of chargers. Our ability to scale to any extent required has brought some of the leading and largest EV charging networks, both in Europe and in the US, on board with Driivz. Driivz-powered networks currently manage over 100,000 chargers directly, and hundreds of thousands through roaming agreements. At the same time, Driivz’s operator portal supports even the most complex network configurations, enabling service providers to rapidly grow their network without the need for a significant increase in operations staff. However, Driivz’s scalability is not limited to the charger network. It also extends to managing millions of billing transactions per month for millions of drivers, handling any number of alerts (and managing them), sites, RFIDs (fuel cards, tokens), different user types (drivers, hosts, operators), various logs and more.