Solving EV Problems #1: Running an Effective and Stable Charging Network

Posted By Oren Halevi
26 August, 2019

EVs will represent 30% of global passenger car sales by 2030, according to BloombergNEF’s Electric Vehicle Outlook 2019. This transformation of the automotive market will require massive expansions of EV charging networks around the world.

Right now, you may be considering building a new or increasing your existing EV charging network. While you dream of a stable, accessible and scalable network, the road ahead is filled with obstacles.

A charging network can be difficult to establish. How do you ensure coordination within the network? What about energy management and integration to the grid? How can you make sure potential issues are quickly fixed? Most importantly: how do you keep the total cost of operation as low as possible while offering the best service to your customers?

New call-to-action


These are all very important questions which show that installing charge points is only the tip of the iceberg. It’s the software interconnecting them that is the backbone of your entire network. We’ve identified four key features to consider:

  • Managing your charging network

An integrated platform is always your best option. You want a system that is able to manage all operational aspects of your charging infrastructure, from the chargers themselves to their energy usage. Keep in mind that the more freedom you can offer drivers, the more likely you are to increase their satisfaction, which ultimately will lead to higher retention levels.

Rather than trying to build your own platform from scratch, it makes more sense to choose a bespoke, scalable software designed to fit your business model, billing structure and operational style. By getting only the components you need initially and adding more as your needs change, you’re likely to reduce your total cost of operation.

  • Solving network issues

Dispatching a technician to fix your chargers every time they fail is costly. Your platform should include real-time network monitoring and management functions: automated self-healing algorithms can solve issues remotely, sometimes even before you or drivers on your network notice there was one in the first place.

  • Taking advantage of all available energy sources

More EVs on the road means more pressure on the grid. Installing new infrastructure will come at a cost, so it makes more business sense to go for a platform that enables you to maximise the energy sources currently available to you. Other key features to consider are the possibility to control EV charging loads, monitor and manage energy consumption and provide curated demand response.

  • Building your billing capabilities

Owning your billing system is key to reducing costs. Offering flexible and bespoke billing plans that match your business model will enable you to run a smooth and effective charging network.

In addition to allowing you to define and manage driver plans, an all-encompassing billing system can integrate features such as home-charging reimbursement, settlements between different parties in the ecosystem and partnerships with vehicle manufacturers into your network offering. This will enable you to monetize your network, while reducing operational costs.

We hope that you now have greater clarity about how your EV charging network could look like. If these are problems you need solving, speak to one of our experts.

Do you already have an EV charging network? In our next blog, we will cover what you need to consider when looking to migrate your existing EV charging infrastructure to a more sophisticated software.


New call-to-action


Contact us to learn more


  • Please note, your inquiry will be qualified by our team before you’re assigned a free consultation. Have a more general enquiry? Reach out to us using our contact form here. If you are looking for technical support, use the contact form on our homepage.